1. Select a watch – Browse our selection and choose the watch you want.
2. Place an order – Order easily through our online shop or contact us personally.
3. Payment – Choose your preferred method of payment. Once payment has been received, your watch will be prepared for dispatch.
4. Inspection & dispatch – Your watch undergoes a final quality inspection and is then sent to you fully insured via UPS Express or FedEx.
5. Delivery – You will receive tracking information and can follow the delivery in real time.
   

Alternatively, you can also view and purchase the watch you want directly in our shop in Cologne or Düsseldorf.

Yes, we guarantee the authenticity of every watch 100%. Each watch is thoroughly examined by our experts for authenticity and proper function before sale. You will, of course, receive a proper dealer’s invoice with complete documentation.

All watches are technically inspected and, if necessary, professionally reconditioned. Please refer to the condition description in the product details for the exact visual and technical condition.

Whether the original box and papers are included is stated for each watch in the product details. Regardless of this, you will of course always receive a proper dealer’s invoice with complete documentation for your watch.

For every watch we grant a 12-month guarantee on the movement. In addition, you of course retain your statutory warranty rights in full.

We accept the following methods of payment:

• Credit and debit card (Visa, Mastercard, American Express)
• Bank transfer,
• Apple & Google Pay,
• Cash payment on collection at our shops in Cologne or Düsseldorf.

Yes, we accept luxury watches from well-known brands as a trade-in. Contact us with details about your watch (brand, model, condition, accessories), and we will make you a fair offer that can be credited against the purchase price.

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Yes, every watch is shipped fully insured via UPS Express or FedEx. Until the watch has arrived safely with you, we bear full responsibility.

Within Germany: 1–3 working days (free shipping). Within the EU: 2–4 working days. Internationally: 2–5 working days. Shipping costs for the EU and international destinations are calculated at checkout.

Yes, we deliver worldwide by FedEx. Please note that import duties may apply, and we have no influence on how long they take.

Yes, visit us in Cologne (Benesisstr. 24–32, 50672 Cologne) or Düsseldorf (Schadowstrasse 11, 40212 Düsseldorf).

Yes, purchases made through our website are covered by the 14-day right of withdrawal. You may return the watch within 14 days without giving reasons, provided it is unworn and in its original condition. The return is free of charge.