Frequently Asked Questions about Gold Purchase

For a binding offer, we will examine your Gold directly on site.

Simply bring your Gold to our showroom in Cologne without an appointment. Our experts will professionally analyze it according to alloy, weight, and the current gold price. Afterwards, you will receive a fair, transparent, and non-binding offer.

We purchase Gold in almost any form: scrap gold, dental gold, jewelry, coins, bars – regardless of condition or purity. If you are unsure whether your Gold qualifies, please feel free to contact us by phone, email, or visit us directly in the store – we will advise you personally and without obligation!

The value of your gold depends on the alloy, weight, condition, and the current gold price. Our experts carefully examine each piece and assess it according to market standards. The condition of the item is particularly important for high-quality jewelry. With many years of experience, we guarantee you a fair and transparent appraisal.

No, you can sell your Gold even without certificates or documents. However, if you have certificates of authenticity, inspection reports, or original packaging (e.g., for bars or coins), please feel free to bring them along – they can confirm the value and improve the offer.

Yes, you can sell your Gold at any time directly in our showroom Cologne Watch Diamond in Cologne. Our experts will appraise your items on site, evaluate them professionally, and make you a fair, non-binding offer. Upon acceptance, payment is made immediately by bank transfer – we look forward to your visit!

Yes, if you are unable to visit us personally at the showroom Cologne Watch Diamond in Cologne, you have the option to send your Gold by insured shipping. Upon receipt, our experts will professionally examine your items and promptly prepare a binding purchase offer – transparent and fair.

If you have any questions regarding secure shipping, our team is available to assist you at any time by phone, email, or in person.

We offer you a secure and transparent payment via bank transfer. After acceptance of our purchase offer, the payment is made quickly and straightforwardly directly to your bank account. A cash payment is not provided – this ensures a comprehensible and reliable transaction.

As soon as you accept our purchase offer, the payment will be made immediately. The bank transfer is usually credited to your account on the same or, at the latest, the next business day.