Frequently Asked Questions About Buying Gold

For a binding offer, we examine your Gold directly on site.

Simply bring your Gold to our salesroom in Cologne without an appointment. Our experts analyse it professionally by alloy, weight, and the current Gold price. You will then receive a fair, transparent, and non-binding offer.

We buy Gold in almost any form: scrap gold, dental gold, jewelry, coins, bars – regardless of condition or purity. If you are unsure whether your Gold qualifies, feel free to contact us by telephone, by electronic mail, or visit us directly in the shop – we will advise you personally and without obligation!

The value of your gold depends on its alloy, weight, condition, and the current gold price. Our specialists examine each piece carefully and assess it in line with the market. Especially with high-quality jewellery, the state of preservation also plays a part. With many years of experience, we guarantee you a fair and transparent appraisal.

No, you can sell your Gold even without certificates or documents. However, if you have authenticity certificates, assay reports, or original packaging (e.g., for bars or coins), please bring them with you – they can confirm the value and improve the offer.

Yes, you can sell your Gold at any time directly at our exhibition rooms, Cologne Watch Diamond, in Cologne. Our experts examine your pieces on site, assess them professionally, and make you a fair, non-binding offer. If you accept, payment is made immediately by bank transfer – we look forward to your visit!

If you cannot visit us in person in the exhibition room Cologne Watch Diamond in Cologne, you have the option of sending us your Gold by insured dispatch. Upon receipt, our specialists will inspect your items professionally and promptly prepare a binding purchase offer—transparent and fair.

If you have any questions about safe dispatch, our staff are available to you at any time by telephone, by electronic mail, or in person.

We offer you a secure and transparent payout by bank transfer. After acceptance of our purchase offer, payment is made quickly and without complications directly to your bank account. Cash payment is not provided for—this is how we ensure a traceable and reliable processing.

As soon as you accept our purchase offer, payment is made immediately. The bank transfer is usually credited to your account the same day or, at the latest, on the next business day.