Workshop service

Watch servicing and maintenance

Our master watchmakers inspect and service your watch in Cologne and Düsseldorf. The scope of service and costs depend on the model, condition, and work involved.

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FAQ

Frequently asked questions about workshop service

Our master watchmakers will answer your questions.

Repair & Maintenance

Our master watchmakers precisely analyze the defect, repair the watch with the utmost care and test it thoroughly before returning it to you – guaranteed to be fully functional and reliable.

We recommend servicing your watch every five years to ensure its accuracy and longevity and prevent premature wear.

Refinishing & Polishing

The watch is completely disassembled, thoroughly cleaned, and refurbished both externally and technically - including laser technology for material correction and a water-resistance test.

Not with us: Our specialists work with the utmost precision to preserve original finishes and the character of your luxury watch.

Restoration & Vintage

Yes, with the utmost care and original-spec replacement parts, we also bring rare models back to life - without losing their authentic charm.

Thanks to our international network and extensive parts inventory, we can find suitable solutions even for rare models.

Customization & Straps

Of course – with engravings of your initials, a special date or a personal message, we make your watch unique.

From leather straps and metal bracelets to bespoke creations, we offer a wide selection – or we can realize your own idea as a made-to-measure piece.

General questions about our service

The duration depends on the model and the work involved - as a rule, we need a few days to a maximum of four weeks. Quality and care always come first.

Yes, every watch receives a certificate after servicing confirming its tested functionality, including accuracy and water resistance.

Costs vary depending on the model and the scope of the work. We would be happy to provide you with a tailored quotation in advance.

Of course - your watch is in safe hands with us and fully insured.