Frequently asked questions about the workshop service

Our master watchmakers analyse the fault precisely, repair with the utmost care and test the watch thoroughly before it is returned to you – guaranteed to function properly and reliably.

We recommend an overhaul every five years to ensure the precision and long life of your watch and to prevent premature wear.

The watch is completely dismantled, thoroughly cleaned, and refurbished both externally and technically – including laser equipment for material correction and a water-resistance test.

Not with us: Our specialists work with the utmost precision to preserve original finishes and maintain the character of your luxury watch.

Yes, with the utmost care and faithful replacement parts, we bring even rare models back to life – without losing their authentic charm.

Thanks to our international network and extensive parts inventory, we can find suitable solutions even for rare models.

With pleasure – with engravings of your initials, a special Date, or a personal message we make your watch unique.

From Leather to Metal and custom-made pieces we offer a wide selection – or we realize your own idea as a made-to-measure piece.

The duration depends on the model and the effort involved – as a rule, we need a few days up to a maximum of four weeks for this. Quality and care are always our top priority.

Yes, each watch receives a certificate after the overhaul confirming the tested functionality, including timekeeping accuracy and water resistance.

The costs vary depending on the model and the scope of the work. We will gladly prepare an individual cost estimate for you in advance.

Of course – your watch is in safe hands with us and fully insured.