Workshop service for watches

Our complete service for watches

For the love of watches, with an eye for detail.

Professional watch repair

A first-class watch can last more than a lifetime if it is looked after by expert hands. Should an accident or defect occur, the master watchmakers at Cologne Watch are at your disposal. With decades of experience in repairing high-quality watches, we can reliably identify any problem and replace defective components. In order to preserve the authentic condition of your watch, we only use original parts from the respective manufacturer.

After the repair, your watch undergoes a carefully standardized inspection process, the results of which we record for you in a detailed report. Shortly before delivery, we carry out a final check of the functionality and aesthetic condition to ensure that the watch is in perfect working order.

How to protect your watch from damage

Regular inspection

Have the water resistance of your watch checked regularly by us and protect yourself against potential damage.

Protection from magnets

The precision movement of your watch is susceptible to magnetism. If possible, avoid strong magnetic fields to ensure the functionality of your timepiece.

Temperature protection

Drastic temperature fluctuations can affect your watch. Ensure a stable climate to preserve the material and function of your watch.

Chronograph Maintenance

The delicate mechanics of chronograph couplings are not designed for constant use. Use the chronograph as needed to avoid excessive wear.

Water Resistance Check

Before exposing your watch to water, make sure the crown is securely fastened to the case. This ensures reliable water resistance.

Protection from Shocks

Critical situations with strong shocks can damage the watch mechanics. Therefore, avoid wearing your watch in such moments.

Refinishing

Every worn watch eventually shows signs of wear – fine scratches, worn-out straps, or a faded dial. Our goal is to restore each watch to its original shine. In our specialist workshop, we completely disassemble the watch to uncover all damages and imperfections. Using state-of-the-art laser technology, we repair material defects and ensure an authentic restoration, applying original finishes. After reassembly, all watches undergo a comprehensive functionality test, including a water resistance check.

Overhaul – Securing Value & Functionality

Maintain the value and functionality of your watch with a professional overhaul by Cologne Watch. From disassembling the caliber to cleaning the movement and adjusting the timekeeping, we ensure that your watch will bring you joy for a lifetime. Our work is always based on manufacturer specifications, and we use only top-quality oils and lubricants to achieve optimal results.

Reliability through standardized testing: Every watch undergoes a standardized testing procedure after the overhaul, where power reserve, accuracy, and water resistance are thoroughly checked. A certificate documents the condition and functionality of your watch afterward.

The Importance of Regular Overhauls – Insights from Workshop Manager Daniel Karamann: “Most manufacturers recommend an overhaul every five years. I fully agree with this recommendation, as the lifespan of a watch heavily depends on its maintenance and care.”

The Art of Watch Restoration

High-quality watches gain unique individuality and charisma over time. To preserve this character, an extensive stock of spare parts and a finely tuned sense of restoration acquired through experience are indispensable. Cologne Watch combines both in its master workshop. With our skilled team, an international network of watchmakers, and an impressive inventory of original spare parts that are hard to find even with manufacturers, we breathe new life into your vintage watch.

Before / After

A Rolex Datejust from 1975 before and after refinishing in our workshop.

Polishing – Give Your Watch New Shine

Our experienced polishers use state-of-the-art machines to bring your watch to a high gloss. They carefully work on all surfaces to maintain the fine balance between shiny and matte areas and preserve the aesthetic integrity of your watch.

Our Polisher, Ersin Ercan, answers the question: “Can I handle the polishing myself?”

Ersin Ercan explains: “Polishing is an art form that we hold in the highest regard. When buying watches, we often encounter subpar polishing jobs that significantly affect the resale value of the watch. Luxury watches, such as the Royal Oak by Audemars Piguet or the Nautilus by Patek Philippe, require particularly intricate polishing procedures. These should definitely be carried out by an experienced professional.”

Customization

At Cologne Watch, we believe that few gifts are as valuable as an exquisite watch. To make this gift even more personal, we offer to engrave your watch in your preferred font. Do not hesitate to contact us – we look forward to giving your watch a unique touch!

Strap Replacement

Are you looking for a special bracelet in a unique color or would you like to replace your metal bracelet with an elegant leather variant? At Cologne Watch, we offer an extensive selection of bracelets made from various fabrics, colors, and materials. If your personal dream bracelet is not found in our range, we offer you the opportunity to express your creativity with a custom-made special order.